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Common Questions About Renting a Canopy with William

Common Questions About Renting a Canopy with William Exhibition

Renting a canopy for your event in Johor Bahru can be straightforward and stress-free with William Exhibition. To help you better understand our services and what you can expect when working with us, we've compiled a list of frequently asked questions that our customers often inquire about.

What Sizes of Canopies Are Available?

At William Exhibition, we offer a range of canopy sizes to accommodate different needs and event sizes:

Arabian Canopy Sizes:

  • 10ft x 10ft
  • 10ft x 20ft
  • 12ft x 18ft
  • 15ft x 18ft
  • 18ft x 18ft
  • 20ft x 20ft

Transparent Canopy Sizes:

  • 10ft x 20ft
  • 20ft x 20ft

How Far in Advance Should I Book an Arabian Canopy?

We recommend booking as early as possible, especially for peak event seasons, to ensure availability. Early booking helps in planning and guarantees that you will get the canopy size and type that best fits your event.

Do You Offer Setup and Takedown Services?

Yes, our comprehensive rental service includes professional setup and takedown of the canopies. This service is designed to make your event planning hassle-free, allowing you to focus on other aspects of your event.

What's the Payment Term?

Our payment term is straightforward: 100% payment upon confirmation. This policy helps us ensure that all resources are in place to provide you with the best service possible.

Other than Canopy, Do You Have Other Equipment?

Yes, we offer a variety of event equipment. You can view our full catalog here.

Do You Have a Canopy Package for Residential Events?

Yes, we offer specialized canopy packages designed specifically for residential events, such as private parties or gatherings at your home. You can view the details of these packages here.

When Will You Do Installation and Dismantle?

We typically install the canopy one day before the event and dismantle it the day after. For example, for an event on June 15th, we would install on June 14th and dismantle on June 16th. The precise schedule for installation or dismantling will be confirmed one day prior to the event.

How Do I Confirm the Booking?

To confirm your booking, we require 100% payment upon confirmation. After the payment is processed, we will proceed with the booking and preparations for your event.

Is There Any Transportation Charge?

There is typically no transportation charge within our coverage area. However, certain areas like Kulai may incur a transportation charge. For more details, please contact our sales team.

Can I Rent Tables and Chairs Only?

Yes, you can rent tables and chairs without a canopy. Please note that there is a minimum order of RM400 to cover our transport and manpower fees. For any order exceeding RM400, transportation and installation within our coverage area are included.

Can I Install or Dismantle at Night?

Yes, installations or dismantlements at night are possible but will incur an overtime charge. The charges depend on various factors, and you can get more details from our sales team.

Do You Cover the Singapore Area?

Currently, we do not provide services in Singapore.

Rent Your Canopy with William Exhibition today

At William Exhibition, we're committed to making your event planning as easy as possible with our comprehensive canopy rental and event services. Whether you're hosting a small gathering or a large corporate event, we have the equipment and expertise to ensure your event is a success. For any additional questions or to book our services, please reach out to our customer service team.

Our Event Services:

We provide the best service to our clients by listening to them and understanding their needs, then acting as their trusted partner in a relationship of confidentiality and respect. If you ever face any issues, we are just a call away.

We now offer a full spectrum of event services, including:

Have questions?

We are here to answer.

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